Smart File Converter Support

Smart File Converter Support

We're Here to Help You Manage Your Files Better Thank you for choosing Smart File Converter! Whether you're troubleshooting conversions, organizing PDFs, or just have a question about features, our support team is ready to assist.

 

 

Frequently Asked Questions (FAQ)

Does the app need an internet connection? No! All file processing and conversions happen 100% locally on your iPhone for total privacy. You do not need Wi-Fi or cellular data to convert your files.

Where do my converted files go? Converted files are securely saved directly to your device. You can easily access them through your iPhone's native Files app or save images and videos directly to your Photo Library.

Why isn't my video converting? Since everything is processed on-device, check that your iPhone has enough free storage space to handle the new file. Very large video conversions require adequate available memory to process successfully.

How do I merge multiple photos into one PDF? Open the Professional PDF Tools section, tap "Images to PDF," select the photos from your library in the order you want them to appear, and tap convert. Your new PDF will be generated instantly.

Is there a file size limit for conversions? Because Smart File Converter doesn't rely on cloud servers, there are no strict artificial file size limits. The only limitation is your iPhone's processing power and available storage space.

Got questions or need support? 

Reach out to us: 

Email: amilarathnayakeworks@gmail.com  

Phone: +94 767 096 757  

Address: Amila, Sapurodha, Passara, Sri Lanka.